Contact Methods
Exness provides multiple communication channels to ensure that traders can get support whenever they need it. Whether you’re facing an urgent issue, have a general inquiry, or require detailed assistance, Exness is committed to offering reliable customer support. With options like a 24/7 support hotline, email, and live chat, traders can easily reach out to Exness for help in resolving any issues or getting answers to their questions. These contact methods are designed to ensure that all traders have the support they need to have a smooth trading experience.
24/7 Support Hotline
Exness maintains a dedicated support hotline to assist traders with any urgent trading matters or account-related issues. Clients can reach out by dialing +44 203 514 1018, where the Exness support team is available 24/7 to provide immediate assistance. This round-the-clock support ensures that traders receive prompt responses to critical problems, whether they need help with a trade execution, a platform issue, or resolving account concerns. The support team is equipped to handle a wide range of inquiries, making it a reliable resource for any time-sensitive issues.
Email Support
For non-urgent matters, customers can easily reach Exness support by emailing [email protected]. This method is ideal for more detailed inquiries or issues that don’t require immediate attention. The support team responds quickly, providing thorough explanations and solutions for account setup, technical difficulties, or general trading questions. Email support is a great option for traders who prefer to communicate at their own pace or need assistance with more complex issues that may require documentation or step-by-step guidance.
Live Chat
Exness offers real-time support through its website’s live chat feature, making it convenient for traders to get immediate help with any questions or issues. The live chat option connects you directly with a customer service agent who can assist you in resolving problems quickly and efficiently. This feature is perfect for traders who need instant answers or troubleshooting during market hours, ensuring they don’t miss important opportunities. Whether you need guidance on navigating the platform, executing trades, or understanding account details, live chat offers a quick, reliable solution to your needs.
Languages Supported by Exness Support
Exness provides multilingual support to cater to its global client base. The languages supported include:
- 24/7 Online Support: English, Thai, Chinese, Vietnamese, Arabic, Bengali, Hindi, Urdu
- Online Support: French, Swahili, Indonesian, Japanese, Korean, Portuguese, Spanish
Exness Global Offices
Exness operates several offices worldwide:
- Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom: 107 Cheapside, London
- Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
- South Africa: Offices 307 & 308, Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curacao: Emancipatie Boulevard Dominico F. “Don” Martina 31
- British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi
Exness Dubai Office
Dubai is also the hub of its operations in the Middle East, as Exness has a strong presence here. The Exness Dubai Office, located just steps from the financial district of Dubai, is strategically positioned to provide easy access for clients and partners.
This office is comprised of millions of square feet, with trading floors and conference rooms. It is this configuration that enables Exness to continue provide bespoke services beyond the capabilities of regional partners or their clients in wealthy and demanding markets.
Dubai is key to Exness’ global expansion, with a strong strategic focus on the MENA region. The Exness office in Dubai is home to a team of seasoned professionals who bring deep experience and insight into the complexities of the local market and regulatory landscape.